Privacy Policy
Who we are
Our website address is: https://www.thespiceasia.com.
What personal data we collect and why we collect it
Collected Information
We only collect the information’s that needed for the registration procedure at our website or when fill up the registration form on the site. The information that we gathered are voluntarily submitted by the customers to us. We collect customer’s personal information during the account registration on our site.
Personal Identification Details
Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events.
Confidentiality
Your personal information such as credit cards details, bank account numbers are well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customers information safe at all time.
Changes to our Privacy Policy
Spice Asia Sdn Bhd have the rights to do any changes/updates Privacy Policy contents without giving prior notice to the customers. Do keep track on the Privacy Policy page on our website.
Security
our company website do applies appropriate security application in order to prevent the leaking customers’ personal identification details from third parties, illegal disclosure and hackers. However bear in mind that any information transmitted through Internet is NOT 100% guaranteed safe and secure.
Refund & Return Policy
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Spice Asia Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 30 days after the confirmation.
Please return your purchase to the following address:
Spice Asia Sdn Bhd
10G, Jalan Raya Barat 2/KS1,
Pusat Perniagaan Raya Barat,
41100 Klang, Selangot, Malaysia
Please contact us at spiceasiasdnbhd@gmail.com or call us 012-6541013/ 03-33701013 if you have any questions or doubts.